Most after-sale service problems can be handled by Multiax's telephone support troubleshooters. But Multiax also offers an organization of field service engineers to help you on-site when service and maintenance issues demand it.

Another efficient direct communication channel with our customers is Internet: simply click assistance@multiax.com to send us a mail

A group of service engineers working at Multiax factory are trained to support you and help you to solve the problems you may experience when routing.

You can contact them also for replacement parts, information on software products, machine programming, file updates, the best program setting for special executions or simply for suggestions.